International Business and Technology Blog

China’s online market is now the world's largest after several years of double digit growth. Many companies have managed to ride the wave and capitalize on the online frenzy. Small and medium-sized companies are increasingly taking on the market as well.

But China can be a daunting market for an exporter. Not only is everything from regulations, branding and marketing different to what you may be used to, but China is also a fast-evolving environment. Change can happen so quickly in China that the future arrives before the past is fully stripped away!

We thought it would be helpful therefore to share some of our experiences with exporters successfully doing business in China using online tools. Here are our top tips on how to get started in China in the online world.

A rose is a rose is a rose – except when it’s not. English is the most widely spoken language in the world, especially for business. So it might make sense to have just one English website for all English speakers. But in the online world, detail matters. Different English dialects use different keywords and getting the right keyword is essential to being found, understood and doing business globally. Some 63 countries claim English as a national language but having one English-language website will not give you instant access to those 1.5 billion English speakers. But the good news is that you don’t have to build 63 distinct English-language websites. In practice, regions can be grouped together and with some sharp proof-reading and keyword optimization for the local market, content can be re-used for multiple regions. In this blog, we look at some of the larger English-speaking regions and their distinct online linguistic profiles. 

We all know that China has the world's largest population (1.4 billion and counting) and that it is the world’s largest exporter. But China is also one of the world’s leading importers of goods. This means that for companies with export ambitions, China is too big to ignore. Companies looking to export in today’s global economy know that many of their prospective clients, suppliers, competitors… are probably Chinese. So the good news is that a website localized for the China market, gives exporters great access to this huge market. The key is to make sure that website is perfectly localized – allowing your company to be found, understood and able to do business in China. Language is a critical criterion for a localized Chinese website. This blog sets out some of our key findings of using online tools to help exporters access and succeed in China. 

Germany is known as an export power-house. But did you know it is also the 3rd largest importer in the world? A localized German website lets you reach +100 million consumers and engage with this affluent, huge market.

Germany is known for being a huge exporter, but businesses importing to Germany also know that it buys a lot of non-German products. In fact, Germany is the largest single importer in the EU and the third largest importer in the world. So for businesses looking to grow their sales and brands in Germany, what’s the best way to be found, understood and do business? Get a localized German website. In this blog we share some of our experiences in helping exporters get great German websites. From German language characteristics to German market expectations, we show you what you need to know to grow your sales, brands and businesses in Germany.

When going global with your website, language and translation is unavoidable. What are your company’s choices and what makes for great translation? Let’s discuss some of the key issues you need to have in mind when thinking about going global online. A website that your international prospects can understand and engage with is essential for today’s exporters. Your company’s international websites need to have local content, culture, language and demand preferences, to ensure your company gets found and gets understood. With website translation, localization and a focus on the target audience, misunderstandings can be avoided, and a unique online experience created for your customers:

“Localisation involves many tasks including translation, multilingual project management and software engineering and testing. […] For companies wishing to attract and hold international customers - either through traditional shops, e-business, or a combination multilingual sites and localisation are vital.” Bert Esselink, author of ‘A practical guide to localization’

This is the third in our 4-part Service Company Exporter Series that explores the challenges service companies face when exporting and what tools and support service companies might benefit from. Previously, we looked at the importance of the U.S. economy’s service sector as well as the most common barriers to export faced by manufacturing and service firms.

This blog compares the barriers to export faced by manufacturing and service firms, with the export assistance activities provided by U.S. state export assistance programs. As identified in the previous blog, service companies typically experience more export barriers than manufacturing companies and these export barriers tend to be more complex. 

As service firms engage in the exporting process, they often seek the assistance of state and federal export assistance programs to help them navigate the complexities of exporting. Thus, understanding whether state export assistance programs are providing the appropriate export assistance activities to service firms is important for both parties as they seek to bring more U.S. services to international markets.

Brazil - The largest economy in South America and with exciting potential for further growth. No wonder exporters have Brazil firmly in their export destination sights. While its size and potential growth are tempting, it is not for the inexperienced exporter. Brazil is a difficult market to enter, subject to a history of complex protectionist policies.

But for the persistent exporter, Brazil holds out the trophy of a lucrative and growing market. Use online tools to your advantage to be found, understood and transact your business in Brazil – one of the most internet-aware markets in the world. The infographic below will help you grasp and understand the potential of Brazil’s online environment, social media, and ecommerce.

This is the second in our 4-part blog Service Company Exporter Series that explores the challenges service companies face when exporting and what tools and support service companies might benefit from. Previously, we looked at the importance of the service sector for the U.S. economy. The current blog compares the most common barriers to export faced by service companies versus manufacturers.

If the U.S wishes to maintain its global stature, it needs to support its service exporters more as they compete in international markets. Traditional federal and state export assistance programs need to acknowledge the economic shift in favor of services and adapt their resources and activities to support the growing number of U.S. service companies that are looking to export. This blog series will discuss the different resources service exporters need compared to manufacturing exporters and will make suggestions on how U.S. state export development programs can address the exporting needs of service firms.

New to China and wondering how to get brand recognition? One of the fastest and most cost-efficient ways of building brand awareness in China, particularly for B2B companies, is to use SINA Weibo. The name Weibo means microblog in Chinese and the app is sometimes likened to a Chinese version of Twitter. But that comparison undermines one of its key attributes: from an online marketing perspective Weibo is more like Facebook. Weibo allows companies to post content to specific targeted audiences in China. It gives you a segmented audience base to grow page likes, create social buzz and to drive traffic to your website. This is the main reason why Chinese businesses are increasingly using Weibo for their online marketing and why savvy non-Chinese companies are joining in.