International Business and Technology Blog

Samantha Soffici

Recent Posts

Live Chat: Helpful, timely, and localized for your customers

Posted by Samantha Soffici on Tue, Oct 13, 2020

We are in the age of automation, endless information, and access to pretty much anything we want at a click of a button.

It’s a wonderful world to be a consumer in, but with so many companies, products, and reviews to sort through, we want to be confident in our choices.

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South Korea's Online Environment Infographic

Posted by Samantha Soffici on Tue, Sep 08, 2020

South Korea might be small in terms of population, but it should definitely not be underestimated! Their population is one of the most well-connected, with more mobile connections than people in the country. It also has the fastest mobile internet in the world! South Korea also carries its weight in ecommerce, with it being the 7th largest ecommerce market in front of much larger countries like Canada, Russia, and Brazil. When taking a look at Asia, exporters should consider South Korea as a great market to enter for exporters!

Use online tools to your advantage to be found, understood, and transact your business in South Korea. 

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Tags: All posts, Markets, Infographic

Why have multiple English websites?

Posted by Samantha Soffici on Thu, Aug 06, 2020

Exporters ask all the time: “Why do I even need another English site for countries like the United Kingdom, Canada, and Australia, when I already have a great one for the U.S.?

The answer is simple (yet complicated): Google.

Google aims to provide its users with the most relevant and helpful results in milliseconds. It does this by using a series of algorithms that consider things like search terms, the relevance of individual pages, the quality of the website content, previous queries, speed/user experience, and location settings. It is because of these algorithms that exporters need to have a localized website for each English-speaking target market. 

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Tags: Website Localization, SEO

Social media infographic - a helpful tool for exporters

Posted by Samantha Soffici on Mon, Jun 22, 2020

This infographic is designed to be a helpful tool for someone who doesn’t know where to start with international social media. 

Social media is huge. There is no denying the power and amplitude of social media sites such as Facebook, Instagram, Twitter, and LinkedIn (among many others). Which is why it can be intimidating - especially for an exporter that is more concerned with keeping up with their products and services than how to fit a message in X amount of characters.

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Tags: All posts, Social Media, International Online Marketing, Infographic

Top 3 Ecommerce Markets Infographic

Posted by Samantha Soffici on Tue, May 19, 2020

Ecommerce plays a huge part in our every day online lives- and the numbers prove it! In a population of about 7.5 billion people, 4.5 billion are online, and 3.4 billion are shopping online, meaning about 45% of the world population makes purchases via ecommerce! Although ecommerce is prevalent in many countries all over the world, here we are going to focus on the big 3: China, the United States, and the United Kingdom. 

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Tags: All posts, Markets, Infographic, Ecommerce

United States' Online Environment Infographic

Posted by Samantha Soffici on Tue, Mar 31, 2020

The United States is the largest economy on the planet, and people are one of the most well-connected on the planet. In a place that is there are more cell phones than people, and over 90% have visited an online retail store the past month, it is safe to say that the majority of potential customers are at your fingertips. They are well connected, mobile, social, and more than comfortable to purchase goods and services online- There is no wonder that the United States is such an attractive market for businesses all over the world! 

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Tags: All posts, Markets, Infographic

Australia and New Zealand's Online Environment Infographic

Posted by Samantha Soffici on Mon, Nov 25, 2019

Australia and New Zealand are attractive markets for US exporters for a few reasons- They are English-speakers, both countries are relatively easy to do business with, and they are well-developed.  Both Australia and New Zealand have more mobile connections than people, and over 93% of internet users go online daily for personal reasons. 

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Tags: All posts, Markets, Infographic

France's Online Environment Infographic

Posted by Samantha Soffici on Mon, Nov 04, 2019

France is the 7th largest economy on the planet, and the French are one of the most well-connected people on the planet. Almost 100% are unique mobile users, and over 90% go online at least once a day. Not only are they well connected, mobile, and social, but they also love to buy things online. France is the number 6 ecommerce market in the world- There is no wonder that France is such an attractive market for US exporters! 

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Tags: All posts, Markets, Infographic

India's Online Environment Infographic

Posted by Samantha Soffici on Tue, Sep 17, 2019

India has the second largest population on the planet, and its people are joining the online world by the millions- 98 million to be precise in 2019 alone. Not only are they becoming internet users, they are also participating in ecommerce! For U.S. exporters, India is an up-and-coming export market with ample opportunity for growth. If you get the online presence right, the market can be very fruitful. 

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Tags: All posts, Markets, Infographic

The United Arab Emirates and Saudi Arabia's Online Environment Infographic

Posted by Samantha Soffici on Wed, May 01, 2019

The United Arab Emirates and Saudi Arabia are two key markets in the Middle East and part of the Gulf Cooperation Council (GCC) which also includes Kuwait, Qatar, Bahrain, and Oman. Over 90% of the population in both countries access the internet regularly. For US exporters, the UAE and Saudi Arabia are great markets to enter because they are mobile, connected, and comfortable with ecommerce. If you get the online presence right, both markets can be very fruitful. 

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Tags: All posts, Markets, Infographic