International Business and Technology Blog

If you want to be a global leader, you need global websites – this was the conclusion of Custom Biogenic Systems' management. In 2016, IBT Online rolled out the first 2 localized websites for them: now 2 years later, Custom Biogenics is online, optimized and fully visible to their international clients and prospects, with 6 websites across 6 international markets. IBT Online first built 4 localized websites for Custom Biogenics for Europe: French, German, Spanish and Italian. In early 2018, the company decided to add Chinese and Russian. These 6 languages equate to over a quater of the world's population. This multi-website presence allows the company to push forward its international ambitions, growing together with the global biotechnology, pharma, industrial and research sectors that they service.

When you go online today to use one of your Apps, you are one of more than 3.4 billion App-empowered users – that’s 40% of the world’s population. By 2021, that App utilization figure is expected to be >6.3 billion users; some 80% of the projected 7.8 billion world citizens. This means that over the next 3 years, a further 2.9 billion people will be using Apps, implying a doubling of the penetration rate to 85%. The big picture therefore and the message of this blog, is that we are all, the world’s billions of citizens, going to be App users. The details, and the focus of this IBT Online App blog-series, concern geographic location, the rate of uptake, which devices, platform and use.

An important insight is that globally, users are increasingly accessing Apps through their mobile smartphones (today >2.5 billion users) rather than their desktops. Innovative, easy to roll out and cost effective technologies facilitating the mobile 1^st world (think China, India and Indonesia…), have enabled these countries to leap-frog the infrastructure dependent PC route, of users in mature Western countries. Let’s take a dive and see where all the App users are in this world and then make a case study of the world’s largest App market, China.

Selling specialized products to consumers these days requires a fantastic website and regular postings of quality social media across multiple media platforms. Shire Post Mint from Arkansas do this well. Their US home website allows customers to browse and purchase easily while their blogs and regular social media postings include great visuals and engaging content. Now how best to grow internationally? Management chose to leverage their digital presence through localized websites and international online marketing for their key export markets. IBT Online is delighted to help: the first step was to build German and Spanish localized websites.

I have always loved the letter S: it is the best letter in the alphabet. It is always, all about that "S". In fact, S is such an important letter that we added it to our web browser, so we are HTTPS, to make it safer for you! And everyone in the online community, should be doing the same. The online world and internet of things are fundamentally insecure, with cybercrime rising exponentially and now reckoned to be the second most reported economic crime, costing billions.

Could cybercrime happen to you? Yes. Worried? You should be. If not secured, “when you load a website someone else on the network can look at or modify the site before it gets to you”. And that happens all the time, with most users blissfully unaware. The not-so-elegantly named solution is Secure Sockets Layer (SSL), denoted by an S in your web browser. Just glance up now and check it out: does it read HTTP or HTTPS? You will see that IBT Online is HTTPS = secure. This is the standard security technology for establishing an encrypted link between a web server and a browser. Hence the online mantra is HTTPS good, HTTP bad! Add an S and you’re good. An HTTPS website should make you smile as it is has three essential qualities: identity, confidentiality and integrity. So you know where you stand; safe and secure.

Try counting the number of apps on your mobile devices and then add up the hours and money spent. Surprised at how large it all is? Bravo! You are a relatively early adopter and contributing member of the incredible Online Global App Story. Today, you choose from >10 million apps, are one of >3.4 billion app users worldwide who spend >1.6 trillion hours and >$1.3 trillion annually. By 2021, those numbers are projected to double, triple or more with > 25 million apps available, 6.3 billion app users, 3.5 trillion hours and an astounding $6.3 trillion. Apps are the latest new digital thing. And those big and fast-growing numbers can, if you embrace the Online Global App Story, drive your global sales, brands and business growth.

Management at Holland Pump were keen to increase brand awareness in their key export markets. The solution was to use online tools, starting with localized websites, as the most effective means of building business and brand awareness rapidly. 

It made sense to start with South America as some of Holland Pump’s most attractive export markets are in the region, with large-scale mining, infrastructure and industrial projects. IBT Online was tasked with building the localized websites for Brazil and Mexico for starters. The localized websites allow Holland Pump to showcase their expertise to local prospective clients, reinforcing the trust that is so essential to the buyer’s journey.

Canada is a great market for US companies testing the international export waters for the first time, but equally offers a great long-term international business growth opportunity. Canada is the go-to export market of many US companies, not only thanks to its close proximity, which allows for easier, more affordable shipping and order fulfilment, but also thanks to lower language and cultural barriers. But how about the barriers of the online world? What should you consider when building a website(s) for Canada?

The Global Center for Automotive Performance Simulation (GCAPS) is a world-class facility, serving global clients for vehicle and tire testing and simulation. Given the global nature of the automotive sector, it makes sense for GCAPS to get online globally and IBT Online is proud to be assisting them.

Management felt their state-of-the-art and high performance testing facilities deserved a brighter spotlight, both internationally and in their US domestic market. Having an effective online presence today requires regular outreach through social media to your targeted local audience to build global brand awareness.

Extending the online reach – building on success